Vendor Archives

CI: Downloading order files
1. Sign into CI and click on “Orders” in the left-hand menu. 2. Here you will see all of your current customer orders made on Groupon. You ...
CI fulfillment error e-mails
In this situation, either the vendor does not have a Commerce Interface account set up or there is no fulfillment provider selected in Salesforce. Please em...
How do I get paid?
When shipping is 100% complete and tracking has been uploaded by Home Direct, our system will notify you via email that it is time to initiate payment...
3PL Fulfillment in Commerce Interface
When do I receive POs? POs are sent to the Primary and the Warehouse contacts listed in the Account Settings tab of Commerce Interface. They will be sig...
Goods Gateway Training Webinar
The password to view this video is: Gateway Join our head of Account Management Alison Bafia as she takes you on a tour of the Gateway platform and disc...
Bulk Upload Training
Vendor Payment Options
As part of Groupon’s Streamline and Simplify initiative, we are standardizing payment terms for Groupon Goods to the four options below. Please select a pay...
How to Clone a Contract
If you want to submit a contract identical to an existing contract, but with different dates, you can clone a contract.  NOTE: Cloning a contract will c...
What Are Attributes?
Attributes are the characteristics of a product. They can differentiate one product from another (such as size or color) or simply be associated with produc...
Why Is My Product Rejected Due to Low Ratings?
Product ratings are taken from the average of a number of whitelisted sites, and are not based only on Groupon ratings. The product UPC is sent to a service...